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We start by understanding your audience, your goals, and your brand DNA.
From there, we create a customized loyalty blueprint that ensures operational excellence, financial performance, and emotional connection.
Our services include:
1. Audience segmentation and persona mapping
2. Loyalty structures: points, benefits, tiers, behavior-based models
3. Branding and UX customization
4. Roadmap and KPI planning
Proprietary Technology – Powered by FinitiOne
Our in-house loyalty commerce platform supports:
Mobile apps (React Native) and responsive websites
CMS with granular permissions and club-specific branding
Personalized offers via AI-powered recommendation engines
Wallet & TAP payment integrations (Apple Pay, Google Pay, Mastercard, Shva)
Real-time redemptions at any point-of-sale
Fraud prevention, access control, and smart analytics
You get enterprise-grade technology with zero dependency on third-party vendors.
Member Benefits & Content Management
We curate and manage a full suite of member experiences:
1. Vouchers, perks, and digital gift cards
2. Digital ticketing (concerts, cinema, events)
3. Seasonal campaigns and benefit calendars
4. Partnerships across retail, travel, food, entertainment
5. QR/barcode redemption and mobile-first delivery
6. Tier-based offers and eligibility rules
Wallets, Payments & Financial Infrastructure
We bring seamless payment innovation to loyalty:
Smart voucher activation on member action
Wallet management and digital card issuance
Full settlement, refund, and credit processes
Real-time fraud prevention protocols
Shva-certified Acquirer 9 licensed operations
Customer Operations & Support
Our team provides full-service club management:
Tier-1 and Tier-2 multilingual customer support
Service via phone, chat, and email
Proactive member engagement (reminders, nudges)
Integrated CRM and Helpdesk platforms
Feedback-driven service improvements
Reporting & Analytics
Clear visibility and smart insights for better decision-making:
Real-time dashboards and live KPI tracking
Redemption patterns and benefit performance analysis
Member behavior mapping
ROI-focused reporting tailored to each club
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